Forum Problems

[alien12]

Hey there,

I'm posting on behalf of 'EnduringInsanity'
He is having problems with his forum account and is unable to access anything else but these forums:
http://img405.imageshack.us/img405/3918/dddzn.png

Not entirely sure if you're able to do anything for him, just thought i'd post as he cannot.

Thanks

 

[MrJangles]

It looks like he hasn't confirmed his email address. I confirmed. It should be fine now.

 

[alien12]

Sorry Jangles and thank you for activating him.
I had asked him these questions and he claimed to have done everything.
I'll bear that in mind in case it happens again.

 

[CommanderFluffy]

he is an old user so new email verification settings may have failed.

 

[staticfactory]

The problem was that he had forgot his site password and the password to the account that was associated with the account. I reset his site password and asked him to update his profile to reflect an email address that he could access.